We want you to be happy with your Brew & Bloom Premium purchase. This policy explains the circumstances under which you may request a refund. All payments are processed securely by Stripe.
Lifetime purchases are one-time payments that grant Premium access permanently. We offer refunds for lifetime purchases within 14 days of purchase if you did not use the Premium features, so you can try it risk-free.
To request a refund, contact us at support@brewandbloom.xyz with the email address used for your purchase. Refunds are processed back to the original payment method through Stripe and typically appear within 5–10 business days, depending on your bank or card issuer.
We generally cannot refund purchases where the Premium features were actively used, or where the refund request falls outside the time frames above. Each request is reviewed on a case-by-case basis and we aim to be fair.
If you believe you are entitled to a refund, please contact us first before filing a chargeback. Unresolved disputes may be escalated to your payment provider.